ISEDJ

Information Systems Education Journal

Volume19

V19 N6 Pages 4-12

Dec 2021

Pandemic Shift: Impact of COVID-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned

Carl Rebman
University of San Diego
San Diego, CA USA

Gwen White
Xavier University
Cincinnati, OH USA

Queen Booker
Metropolitan State University Minnesota
St Paul, MN USA

Hayden Wimmer
Georgia Southern University
Atlanta, GA USA

Loreen Powell
Bloomsburg University
Bloomsburg, PA USA

Abstract: Covid-19 or coronavirus caused serious havoc on society impacting all industries resulting in major changes in business practices, operations, and policy. In the case of academia, at a moment’s notice, all universities that used face to face instruction were forced to move to an online format and make serious modification to successful courses. This paper documents a successful certification course structure and reports the experience and results of moving that course in Excel comprehension (certification) from traditional face to face to online. In addition, this paper provides a discussion into the strategies used for remote testing and teaching. Overall, the Covid-19 sections were not as successful as previous traditional sections and the paper concludes with lessons learned.

Download this article: ISEDJ - V19 N6 Page 4.pdf

Recommended Citation: Rebman, C., White, G., Booker, Q., Wimmer, H., Powell, L., (2021). Pandemic Shift: Impact of COVID-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned. Information Systems Education Journal19(6) pp 4-12. http://ISEDJ.org/2021-6/ ISSN : ISSN: 1545-679X. A preliminary version appears in The Proceedings of EDSIGCON 2020