ISEDJ

Information Systems Education Journal

Volume 24

V24 N1 Pages 67-96

Jul 2026


Bridging the Gap via Community Engagement: Enhancing Systems Analysis & Design Education through Client-Based Projects


Reda Haddouch
University of Montana
Missoula, MT USA

Clayton Looney
University of Montana
Missoula, MT USA

Eric Legvold
United Way of Missoula County
Missoula, MT

Shawn Clouse
University of Montana
Missoula, MT USA

Fang Chen
University of Montana
Missoula, MT USA

Abstract: This paper introduces a client-based experiential learning project for the System Analysis and Design (SA&D) course. We established a partnership with a local nonprofit organization center to recruit and select candidate software/system projects from nonprofit organizations. Once a suitable project was selected for a particular class, all teams worked on the same project independently and were required to deliver a functional prototype by the end of the semester, each student was expected to work about 40 hours on this project outside of the class. External judges (project sponsor and users) were invited to judge the presentation of the prototype. The client then chose one prototype or features from multiple prototypes for the actual implementation. Some students continued to work with the client, doing an internship or practicum for the final implementation. Since 2009, students from this course implemented over 15 projects successfully. This paper describes experiences about the design and execution of the project in the Spring semester of 2025. The class survey showed that students felt the project was relevant, they enjoyed working on the project, gained knowledge from the project, and were comfortable with the technologies used. In addition to learning the knowledge and enhancing skills in the domain of system analysis and design, students also learned teamwork, project management, and working with a real client. The paper also discusses the major success factors of implementing this project and tips for other instructors to adopt the project.

Download this article: ISEDJ - V24 N4 Page 67.pdf


Recommended Citation: Haddouch, R., Looney, C.A., Legvold, E., Clouse, S.F., Chen, F., (2026). Bridging the Gap via Community Engagement: Enhancing Systems Analysis & Design Education through Client-Based Projects. Information Systems Education Journal 24(4) pp 67-96. https://doi.org/10.62273/BDUP5857